Saturday, April 4, 2009

Management...the emotional one...

It's been quite long since I wrote a blog, so this is a long time due. Have we ever thought over the vagaries of our lives & the problems that we face day in & day out.  Have we ever tried to understand the reasoning behind such sad experiences. If No, then we should do it right away, but if yes, then probably we would have tried to blame some external factors our suffering. I beg to differ on that account, because of late I have understood that it's we  & only we who are responsible & we only inflict upon us what we actually feel. It is analogous to an elephant who has been tied through a small metal chain with which he was tied when he was a baby elephant. His owners have over a period of time have made him believe that he can't run & the chain is unbreakable. His mind has been conditioned in such a manner, over a period of time & is has become oblivion of his energies & capabilities. 

The same thing is with we human beings, the social animals who themselves think that why are bad things happening to them. Why are people changing stances,deceiving or, ignoring each other? It is just because that we have immersed ourselves into the self-generated relationship & have attached our emotions with them such that when faced with the Strategic Inflection Point( SIP) or a trailor of it, makes our life shattered & we land up in depression. 

That's why , the above similar instances have made me believe that MANAGEMENT, in whatever context we talk of is nothing but only about Managing Emotions. Many readers & intellectuals might not even agree to this claim, but there's a reasoning to it. Let's Start off with the most rational & logical stream of Management: Finance. Finance is perceived to be a game of numbers only & experts believe & try to explain & predict things based on their calculations. But, most of the times, these experts are at their wits' ends when situations throw up entirely different results altogether. Financial markets are mostly run on the mood & sentiment of the investors, buyers, sellers & market as a whole. Not manyof them have any idea about the factors that are contribute, & even those who have are not fully aware of the things. The entire jugglery is nothing but THE RANDOMNESS, that prevails & guides everything in the fin world.Nassim Nicholas Taleb, says in his book, Fooled by randomness, that not only the financial world, but the entire universe is like that. 

If we consider Marketing, it is very much associated with the emotional changes that go on in the customers' minds while making the purchase & the successful & prudent marketers are none but those who could feel the pulse of their customers' emotions & preempt their behaviour. These days , CRM is the buzzword in the industry, which if a deeper thought given is nothing but the pacification of the ego of the customer, again EMOTIONS' MANAGEMENT. 

HRD is nothing but only people handling & their satisfaction & the concept of the Emotional Quotient is the much talked about. The employees & other stakeholders are most content when their emotions, their aspirations & feelings are truly addressed. 

Thus, we can easily say that Management in whatever context it is taken is  nothing but the art of handling one's emotions very carefully & prudently. This calls for the EMOTIONAL Maturity & not the degrees that are being given to youngsters with much fanfare in the top B-schools across the world. Happiness & sorrow are self inflicted & none else is responsible for the miseries & celebrations. The main problem today that exists in the world is nothing but that of  the inability to manage emotions & the innate desire to expect things from fellow colleagues.

This lesson is generally ignored in the modern B-schools & education system, but needs utmost attention if we actually have to reduce the incidents of depressed people & less efficient works. 

Sunday, February 15, 2009

Let us feel proud in proclaiming ourselves as Indians

When a person goes in a foreign country, what is the first & the most prominent & important thing that he carries with him: PASSPORT of his native motherland. The land where he belongs to. Nobody really cares about the social status, financial backing or any political affiliation whatsoever.

But people or the CITIZENS don't feel proud when they in proclaiming their nationality in public. It's not about the religion or social caste or anything else, but promulgating the sole purpose of existence & a showing a feeling of gratitude towards the motherland. As people say that India is a land of infinite  variations, I came across a person who felt otherwise in making such public proclamations. I was left thinking the reason for such a weird behaviour of his, was it the Language, was it that it sounded as if it belonged to a particular religion or something else. I am wondering that how can a person , a citizen , a son of motherland can feel ashamed in saying so or give some senseless reasons for such behaviour. 

I think that the answer lies somewhere else, I think the whole fault lies in the grooming & the bringing up & the exposure to the environment where people are not made to feel their respect & experience that they are the esteemed citizens of MotherIndia. Let's take a vow to educate such INTELLECTUALS in order to make a more PATRIOTIC & COHESIVE society.But, would that be a sufficient solution to the problem that our nation is facing these days: non-patriots or patriots lacking the commitment. We need to ACT, YES! We CAN...

Thursday, February 12, 2009

Can Culture be Imposed ??

India is a country which has been termed as a country which has imbibed various cultures & the people who have come from different backgrounds & nationalities over a long period of 2000 years. The Culture of this country is so open & rational that it could absorb all the different tributaries to it very well. Over the period of time, the behavioural practices of people evloved & they deviated from the standards & the ancient & prudent practices of the past in order to be MODERN.

With the advent of Globalization, the impact grew & cross cultural practices & traditions were being followed. India has seen a greater impact of such an overlap of cultures as more than 50% of the population today in India is less than 25 years of age, & susceptible to adaptation.

These days there has been a lot of Hue & cry over the MORAL POLICE who has tried to stop the WESTERN PRACTICEs that the YOUNG CITIZENS of India. Few activist groups in various parts of the country erupt every year from somewhere during the V-Day & try to stop people from indulging in such practices. They try to stop people by force, but will they be successful in stopping them ??
I believe that culture & awareness about the same can be injected over a period of time & must come from within. Any forceful attempt to stop such activities would lead to the eruption of VOLCANO with a far greater force. This calls for a Long & sustained effort with the onus lying on the parents & other family members in cultivating such values right from the childhood so that when s/he grows up, should be able to distinguish between the DOs & Don'ts. The Self Awareness & the Self-Restraint is the only remedy to stop & control such pollution of the culture.

Let's not try to cut the tree or the rotten part , but let us try to remove the problem that lies in the root of the tree & cure the same so that the same couldn't spread to other branches of the tree.

Let’s be Fair in our actions

These days there is a hell lot of noise in all the newspapers & the magazines & other media stating the phenomenal success & the accolades won by SLUMDOG MILLIONAIRE, a movie directed by a FIRANG Danny Boyle.

This movie is based upon the novel of an ex-bureaucrat's fiction novel of the same name, which revolves around a character called Jamal Malik who has seen his life grow from Rags of Slums of Mumbai to the Multi Millionaire status through a game show " Who wants to be a Millionaire". This movie has got a few amazing facts to reflect which are actually opposite of the actual reality, though the movie's production & the direction has been good & deserves appreciation. But, IS IT WORTH THE APPRECIATION that it has received in the International Platforms of likes of Academy awards, Golden Globes, BAFTA & many more. Is the movie such a Magnum Opus which has surpassed the likes of Lagaan, Taare Jamin Par etc. The movie has been nominated for the Best Picture , Best Music, Best Direction & 8 more categories in the Oscars. But, as far as I remember AR Rehman has performed many times over at earlier occasions viz. Guru, Taal etc. & this music is in the category of average with nothing exceptional about it. The performance of the Protagonist Jamal Malik played by Dev Patel has been completely sidelined & the recommendations has been won by the other supporting characters.

What is the reason behind such a great appraise & the appreciation that it has received ?? Is it that the Movie has been Directed by a FIRANG ?? OR the movie depicts the Pathetic condition of the India & shows India as a country still a land of Misery, Poverty ,Inequality, Religious Hatred & many more defacing adjectives?? The great actor of present & the past, Amitabh Bachhan has raised a very valid point regarding such a gaga about the movie. Is India a land of all such adversities mentioned above, or a land of great history, rich in Science, Education, Software Giant, World's second fastest growing economy, a land of peace & harmony, & above all World's largest Democracy.

I think the answer lies somewhere else," White mens' burden" & the apartheid that has extinguished from the Public consumption but, is still been revived in the hearts of the people with white skin. These white people can't accept & recognize in the EQUALITY of the Human Race. The agony of being second to the best is indigestible to the WHITE People who control such great positions where they decide the fate of such GREAT MOVIES. Lagaan was nominated & reached in the last five movies in Oscars but finally died out, because it wasn't the best & one-up against those in the competition. NO, it failed to make it because it had rekindled the spirit of Unity amongst the INDIANS & the Britishers were shown as the Houghty, & arrogant losers in the end.

Another important point to be noted out here is the over concentrated focus of Indian media & we Indians on these foreign awards & recognitions. Aren't we capable & great enough to recognize the performances of fellow Indians. How many times we see a HOLLYWOOD movie vouching for an award in IIFA or FILMFARE awards, I believe not even once. So, Its high time that we must understand the value of being an Indian & recognize our value & earn respect & not buying the same at a price which is detrimental to the Nation's Prestige & respect as well as to the feelings of Crores of fellow Indians.

Sunday, December 7, 2008

Reasons for Financial Turmoil globally

The recent upheavals in the financial sector have brought a series of Tsunamis in all the countries of the world. The age old adage, “ TOO BIG TO FAIL” has failed following the fall of Biggies of the financial sector. What were the reasons behind for such a free fall of such big entities like Lehman Brothers, Wachovia, Merill Lynch & countless others.  Experts say that the main cause behind such a turmoil is the Sub-Prime lending of loans by the banks & the further trading of the related derivatives done by such Big-Wigs complicated the whole matter & made it all the big.

Another reason commonly known which is frequently published in the public domain is that of the decrease of real estate prices in USA which made all the assets of these banks redundant & thus the banks were not able to extract their principal amount out even. But, I beg to differ from the above mentioned logic & sport an altogether viewpoint by going a bit beyond the obviously looking answers to such a problem which has created havoc in all the economies of the world. I would reason two factors behind such a abysmal fall , one The excessive CAPITALIST mindset & the unbridled autonomy given to Capitalists in the world & second, The increasing globalisation which is exposing the economies to all the lucrative but the most risky wrong doings of the Bullish capitalist nations.

The former reason is all the more powerful & pervading than the latter, because the whole world danced on the seemingly fabulous symphonies of these Modern Mozarts which originated out of whims & fancies of the Capitalists. For long, the whole world has been hailing the Capitalism as it has brought prosperity & growth to nearly all parts of the world wherever it has gone.   CAPITALISM has certainly improved the quality of life that we live, it has exposed us to better technologies at competitive prices which are available to us at our convenience.  But, does that define the overall happiness for a human being. Capitalism has PROFIT MAKING in its roots & stands tall on the same, ignoring the basic utilitarian premise of  Larger Good for Larger mass. This has provided a firm footing for western researchers to develop texts & papers which focussed on developing strategies & maximising the value.  But, a basic question that arises here is , “ Does Profit making is the only way to sustain in this world ?” which in my view attracts a big NO.

Few entities in the western world who had profit making & value maximisation only on their minds which they got sharpened at few of the best training grounds of the planet revolved the money many times over so as to get the maximum output which was not optimum. They trusted(un/intentionally) on the people who had a bad credit worthiness in the market & charged huge interest rates. They treated the above as a bait for the still bigger capitalists & sold these sub-prime but high yielding assets thus taking out their investments & passing the buck to others & booking the profit in the process.  This vicious cycle continued again & again pacified the high return desire & finally culminated into such a big abyss that it has engulfed the entire world.

Globalization which got a boost with improvements in technology has made this world with over 6billion human beings & over 200 countries a small village with enhanced capabilities of doing business at any hour of time from any part of the world. The formation of regulatory agencies which have an aim to increase world trade exposed the people of different countries to each other & also their businesses. People invested in diiferent businesses in different countries to diversify their risks & also in order to increase their ROI. But, things always don’t happen the way you  desire them to be & that’s exactly what happened in America.

The optimisation of the risk & returns was

The above writings doesn’t mean that I support communism or something similar but it is just that I oppose the Extremism. As also the Sanskrit adage goes, “ ATI SARVATRA VARJAYET”, i.e. excess of everything is undesired for. The criticism here is for the unbridled freedom that the capitalists enjoyed in the world’s economic power which has led to this chaos. Capitalism is for sure good for the human society & its growth because of the very fact that it promotes competition which leads to improvements & development. But, tigers if left untamed are for sure going to create bloodbath in the society . This is where I praise the Indian leaders who decided to have a Mixed economy in India , though India faced the music for not switching to capitalist policies for long, & ultimately shifted to a more regulated & controlled capitalistic outlook. This step wise & well regulated process of exposition of Indian Economy has so far ensured a sustainable damage to Indian Markets & Indian Companies. So,this is the time when the Indian Leaders (Business & Political ) to take a note of such a turbulence & make strategies which would spell out safer heavens with moderate returns for the country ,thus achieving the socialist motive of Larger Good for larger masses.

 

 

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Sunday, November 30, 2008

THE GREAT FINANCIAL MELTDOWN

The present financial crisis under which the whole world is reeling into has left everyone awestruck. The whole world economy is shifting towards recession & the fears about the situation getting even worse are increasing day by day as the real reasons behind this goof up are revealed. It seems like an abyss with its bottom not to be seen anywhere nearby.
It all started off with the disclosures of the defaults of the sub-prime loans doled out to not at all trustworthy clients. These people were encouraged by the US Govt. to buy houses & easy finance was made available to them & the loans were so designed so that they should get into the system. This led to a boom in the housing market as the property rates went through the roof.
Actually this all started off in 1970s when the Bretton Woods System was done away with by USA,& the USD(Int'l Currency) was debased. This led to creation of imbalances in the Balance of Payments account between the trading countries. The US also used this as an opportunity to utilise & take maximum advantage of the same by financing its fiscal deficit through printing more amount of dollars which in due course of time increased the Inflation levels in various countries across the globe. This problem was further accentuated by the increasing influence of globalization which essentially is a Zero Sum Game but was so modified by US in such a way that it looked like a WIN WIN situation.

All these manipulations continued over a period of over 2-3 decades till mid 1990s when Internet era came before busting in 2000-01 & followed by the Housing Boom which is sending tremors across the globe & are very severe. As per an estimate the overall size due to the MBS & CDSs size is around 62trillion USD & the housing loan market which grew from 4.8trillion USD in 2001 to 10.3 trillion USD. The US Govt. actually promoted this  by pushing the purchase of houses so as to bail out the economy which was reeling under the setbacks after the dot-com bust.

But, these short term measures are creating havoc in present times & the global leaders are working their way out of this carnage & let's hope something sustainable comes out..

Saturday, November 29, 2008

Socio-Economic Impact of 11/26 in Mumbai

The evening of 26th November 2008, on Mumbai’s Chhatrapati Shivaji Terminus marked the beginning of a renewed era of Terrorism which has left the India as well the entire world awestruck. This carnage started from CST where indiscriminate firing was opened to all the passengers who were boarding the trains in the peak hours back home. Simultaneously, at the same time terrorists(ISLAMIC  JEHADIS) struck at 3-4 other locations in the nearby locations, one of these unlucky places were the likes of India’s First FIVE STAR hotel THE TAJ MAHAL, APPOLOBUNDER & THE OBEROI. The inmates were held hostages & the a huge firing & the grenade attacks started off.

The entire drama ran over 62hours continuously only to end with the deaths of those terrorists & a huge number of Civilians (156 as per official estimates & 20 security personnel). A wave of terror spread like the jungle fire & engulfed the entire country & also drew huge attention of International community as well. This incident has offset the impact of the global economic slowdown of the world economy  for a while, though adversely impacting the attractiveness & risk profile of India as an Investment destination for the investors who have been treading a cautious path & are taking out their invested capital from the Indian markets thus creating another bloodbath in the financial territory. The FIIs ( Foreign Institutional Investors) who had  invested over  USD52bn into the Indian markets since year 2003 till date withdrew about USD12bn to fund their home country fund requirements. The recent attacks which were more focussed on the High Profile Society & Elite of Indian Society & to the Foreign visitors, Delegates & the tourists who were staying in the above facilities or were there when militants struck the town.

These attacks have increased the risk of India as a safe Investment Destination with Higher returns & having a moderate risk profile to Moderate to High Returns with High Geo-Political risk. The economy which has grown at an average GDP growth rate of 6.3% in 1990s & 6.2% in the new millenium has been looked up as a LAND OF MILLION OPPORTUNITIES.The markets which are mainly SENTIMENT driven will be adversely impacted. Thus, in this scenario the responsibility of the ex-chequer has also gone up dramatically as it has not been able to deliver on multiple instances. India has been reeling under terrorist activism for over 2-2.5 decades & we have not been able to develop the capabilities to counter such Terror strikes & stop them & ultimately weed them out through their roots. India’s defence expenditure has been always in the vicinity of 2.5-3.00% for over the past few decades , but was downgraded to a mere 1.99% this year in order to build & improve rapport with our neighbours which are none but a pack of GOONS & hooligans who have found solace by doing anti-social activities in India.

In an era of Technology , Indian Security forces are still fighting the AK-47s of the militants with the age old rifles & similar artillery & lathis at times. An average Indian soldier/commando who is willing to risk his life & put the aspirations of his dependants at bay earns a meagre amount as salary & has the age old facilities, protective equipments like Helmets, Shoes etc. This reduction in the Budgetary allocation has fuelled a huge debate on as to how can the GoI  leave the issue un-addressed & unattended . If we look at the statistics of defence expenditure worldwide(3% global average as a % of GDP), it is realized that the scale of allocations needs to be increased to much higher levels given the threats of similar magnitudes. 

This terrorist attack on Mumbai has already resulted into the loss of INR 4000crores in a single day apart from the loss incurred due to the closure of the stock markets for a day which have an average turnover of over INR 32000 crores. This loss can be replicated if the authorities don’t take a note of it right away & prevent the movement of money from Indian Markets & the foreign Investments in the Indian ventures by boosting the confidence of not just investors but also that of the Tourists & other foreign dignitaries.